The percentage of satisfied bus passengers in England rose to 85% in 2025, up from 83% the previous year, while satisfaction levels in Scotland were even higher, rising to 91% from 86% the year before.
These are among the findings in the annual Bus User Survey published by Transport Focus.
Though satisfaction was up in England, results varied significantly between local authority areas, the watchdog pointed out. Passengers in both Greater Nottingham and Warwickshire are the most satisfied with...
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