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ORR to benchmark HE’s performance on delays

ROADS

21 July 2017
 

The Office of Rail and Road wants to benchmark delays on Highways England’s road network against comparable networks elsewhere in Europe.

One of the HE’s key performance indicators is the average time lost per vehicle mile. But the ORRpoints out that the indicator does not come with a target for improvement. 

“As well as not demonstrating a commitment to users to improve performance, the lack of a target makes it difficult for us to objectively and independently...

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