I was concerned at the use of a Stagecoach bus to illustrate an analysis piece in New Transit, which focused on recent research undertaken by Passenger Focus.
The caption to the picture stated that ‘urban bus users felt their expectations were not being met on value for money’, giving a misleading impression about our track-record in this area.
Stagecoach leads the UK bus sector in delivering an unrivalled package of high quality services, strong operational and financial...
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