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ScotRail faces penalty for missing smartcard target

TICKETING

Rhodri Clark
12 October 2018
 

ScotRail is likely to be penalised next year for missing its target of 60% of journeys being made with smart ticketing, following slow take-up of its smartcard. Usage of mobile tickets will count towards that target, Transport Scotland said last week, but ScotRail’s m-ticketing product is still in its early trial stage.

Only 8% of ScotRail journeys were made using smart media between 1 April and 15 September. ScotRail’s franchise agreement includes commitments that “at least...

+84% more

 

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