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Lack of patronage closes ArrivaClick DRT in Watford after £1.5m spent

Peter Stonha,
10 January 2024

 

The ArrivaClick demand responsive service in Watford came to an end on 31 December, before the end of its four-year contract, with insufficient patronage and an exhausted subsidy budget given as the reason.

It is understood that around £1,533,996 has been spent on providing the service over the past three and a half years. The average subsidy of £17.36 per passenger reflects the extremely low usage levels, well beneath forecast projections.

The minibus service began in July 2020...

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