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Citizens advice says bailiffs are breaking rules

Call for regulation of debt recovery to be put on a statutory footing

13 April 2023
As the cost of living rises Citizens Advice says one-in-four people have fallen into debt (Towfiqu Barbhuiya/Unsplash)


Bailiffs are breaking rules on a massive scale and raking in huge fees while driving people into deeper hardship, claims Citizens Advice. The charity raised its concerns as its cost of living survey revealed one-in-four people (27%) have fallen into debt.

The Citizens Advice polling found more than two million people were contacted by bailiffs during the last 18 months, with one-in-three (39%) who came into contact with a bailiff experiencing behaviour that broke rules set out by the Ministry...

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