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West Mids procures framework for DRT


01 May 2020

The West Midlands Combined Authority is inviting bus operators to apply to join a framework for demand responsive transport (DRT).

WMCA wants to set up “intelligent” DRT operations when funding becomes available. 

“A flexible arrangement is required to capture various locations that may come online during the framework, which is to be for a period of no longer than ten years,” says the combined authority.

Operators should be in a position to deliver services towards the end of 2020. 

“The solution needs to be high frequency and demand responsive, capable of integrating with the WMCA's Swift ticketing, and operate on-demand plus pre-booked pick-up and set-down journeys in each area concerned.”

The framework will consist of two lots:

  • A technology platform, including a customer app, dispatch engine operating system, and driver app/interface
  • An operating platform featuring vehicles, fleet maintenance and operations

WMCA says a maximum ten-year framework agreement is required because “not all funding streams and potential DRT locations are known at the time of tendering”. “This will allow operators and technology providers sufficient time to invest in suitable vehicles, staff and equipment to service the needs of the framework.” 

Awards under the framework will usually be made via a mini-competition. 


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