By 2020: Banks may move markets – Scales

Neil Scales, director-general of Merseytravel

Neil Scales, director-general of Merseytravel, expects the injection of government funding and pressure created by the current spending squeeze to use existing transport infrastructure more efficiently to lead to an explosion in smart ticketing and journey planning services for city bus networks over the next five years. “ITSO is fantastic and has given us the framework and ability for interoperability,” he nevertheless says, referring to the potential for EMV contactless bankcards to offer transport options. “However, the technology choice is not yet clear and you will have seen the massive amount of advertising banks have put into this.”

Neil Scales will be speaking at the Travel 2020 Exhibition and Conference on the 29-30 September. Register to attend at Travel2020.co.uk