The office of Rail Regulation has called on the rail industry to step up on its planning if it is to meet the long-term expectations of its customers and government.
The ORR has said this will require a transformation of investment, responsiveness to customers, and efficiency. The ORR consultation on its strategy for the next five years has suggested a bigger role for itself: “In identifying the longer-term issues and pressing the industry and government to address them in timely...
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