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Total Transport promised a bright future for DRT, but has yet to deliver the goods

Barry Connor
21 July 2017
Barry Connor is an independent transport consultant who spent 23 years in bus company management before serving as chief executive of the UK’s largest dial-a-ride network, West Midlands Special Needs Transport from 1995 to 2008. He is a co-author of the recently published book Paratransit: Shaping the flexible transport future (ISBN 978-1-78635-226-2).
Barry Connor is an independent transport consultant who spent 23 years in bus company management before serving as chief executive of the UK’s largest dial-a-ride network, West Midlands Special Needs Transport from 1995 to 2008. He is a co-author of the recently published book Paratransit: Shaping the flexible transport future (ISBN 978-1-78635-226-2).

 

In 2009 a paper in the journal Research in Transportation Economics highlighted changing attitudes towards demand responsive transport (DRT), predicting many new opportunities for DRT but cautioning that processes for joint working between agencies needed improvement. Move forward to 2015 and it appeared that DRT in the UK had not progressed at the pace anticipated. Indeed, large-scale DRT networks serving special needs customers in the West Midlands, London and Manchester had significantly...

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