Local Transport Today is the authoritative, independent journal for transport decision makers. Analysis, Comment & News on Transport Policy, Planning, Finance and Delivery since 1989.

FWT’s ten lessons for the effective delivery of public transport information

Peter Warman, Public Transport Consultant to FWT
Peter Warman has worked as a Consultant with FWT for 22 years. At last year’s BRT UK Annual Conference (2014) he gave an illustrated presentation on some important principles for the effective delivery of public transport information. This has been adapted here for publication in the 2016 BRT?Yearbook.
Peter Warman has worked as a Consultant with FWT for 22 years. At last year’s BRT UK Annual Conference (2014) he gave an illustrated presentation on some important principles for the effective delivery of public transport information. This has been adapted here for publication in the 2016 BRT?Yearbook.

 

1. It’s never too early in a public transport project to define its associated information strategy

Whilst most transport professionals understand the need to provide good quality information to assist travellers en route, it is often neglected in the early stages of a project – being seen as something that can be tackled as the project nears completion. However, experience shows that by then most of the design and investment decisions have been made. Providing information at the...

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