Anderson and Wescott join CrossCountry

CrossCountry has appointed a new Customer and Commercial Director and a new Service Delivery Director.

Mark Anderson joins CrossCountry as Customer and Commercial Director in a permanent move, having held the role on an interim basis since July 2024. has worked across commercial, marketing and customer experience strategy for rail operators in both the UK and Norway, culminating in more 10 years’ experience in the industry.

Nick Westcott will join as Service Delivery Director. He is currently Train Service Delivery Director for the Elizabeth line. His career in railway operations has spanned driver management, control, performance, train crew resourcing, and train planning at a variety of train operators.