Local Transport Today is the authoritative, independent journal for transport decision makers. Analysis, Comment & News on Transport Policy, Planning, Finance and Delivery since 1989.

Plan to close ticket offices ‘will bring retailing up to date from 90s’

Rhodri Clark
19 July 2023
 

Train operators have launched a three-week public and employee consultation, facilitated by Transport Focus and London TravelWatch, on proposed extensive closures to station ticket offices in changes which they say will bring station staff closer to customers by moving staff out of ticket offices and onto station platforms and concourses.

New, multi-skilled ‘customer help’ roles – which are already in place at some stations – would mean staff helping in various ways...

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Team Leader Transport
Slough Borough Council
Slough – Observatory House
£44,428 to £49,498 plus £7,000 market supplement; Local Weighting Allowance of £1039 per annum
PTU Team Manager
Luton Borough Council
Luton
£50,512 - £53,584 a year plus £3,203 car benefit allowance pro rata
Team Leader Transport
Slough Borough Council
Slough – Observatory House
£44,428 to £49,498 plus £7,000 market supplement; Local Weighting Allowance of £1039 per annum
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