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The Back Office Award: Welfare team, CDER Group

British Parking Awards 2022

01 December 2022
John Mason, David Newman and Sally Nicholas were presented with their trophy by Michael Line of JTR Collections and Kerry Godliman

 

CDER Group’s welfare team works to alleviate the stresses faced by vulnerable debtors.

Operating across the UK, CDER Group provides enforcement and debt recovery services for over 100 clients, including local authority Parking Services teams and national transport agencies such as National Highways and Transport for London.

The company processes around 1.5 million cases and recover £250m each year. Because customers with outstanding penalty charge notices (PCNs) may not interact...

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