Local Transport Today is the authoritative, independent journal for transport decision makers. Analysis, Comment & News on Transport Policy, Planning, Finance and Delivery since 1989.

Cashless is now king

The use of cards and apps for parking payments has been accelerated

Adam Dolphin
17 September 2021
In June 2021 PayByPhone UK had its highest ever recorded number of transactions in a single day – nearly one million
In June 2021 PayByPhone UK had its highest ever recorded number of transactions in a single day – nearly one million

 

The pandemic has driven consumer behaviour steadily away from cash in most large economies, and the UK is no exception. Only one in every six transactions in the UK now is made using cash (including non-parking transactions). This has been a challenge for some parking operators and local authorities that many of them have never faced before.

Consumer behaviour, coupled with a moral desire to keep employees safe, have been the impetus to push cashless payment options to the top of many...

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