The Government's decision to launch Transport Direct, the much delayed web-based door-to-door journey planner and travel information service, on New Year's Eve prompted speculation that ministers were trying to "bury bad news". Since then the media have given plenty of support to this notion, with reports suggesting that much of the advice given by the website is inaccurate (LTT 3 Feb). Stung by such criticisms, the Transport Direct team in the DfT's Marsham Street headquarters has...
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