Cathryn Jones’ article (LTT 12 October) regarding account-based ‘ticketing’ set me thinking. In particular, I noticed that she stresses that passengers must be able to trust the electronic payment system(s) they are using. The recent debacle in September when ticketing smartphone apps failed to operate must have dented the confidence of many passengers.
As a firm believer in smartcards as a means of paying for short or medium distance journeys I admire the situation in Sweden...
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