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­­Silence from Corethree as app outages cause travel chaos

Public transport users across the country have been experiencing problems with their ticketing apps because of technical problems at software developer Corethree. Beate Kubitz reports

28 September 2018
The Twitter-sphere has been full of people complaining about being unable to use their apps, including Transport for Greater Manchester’s ‘getmethere’
The Twitter-sphere has been full of people complaining about being unable to use their apps, including Transport for Greater Manchester’s ‘getmethere’

 

Corethree bills itself as the “world’s leading mobile ticket provider”. It issued its 50 millionth m-ticket in February this year – sold through apps developed for transport operators large and small across the UK. Corethree’s customers include a wide range of operators and authorities including First Bus, Arriva, Santander Cycles, Translink, Lothian Buses, My Get Me There (Transport for Greater Manchester), McGills Buses and Go Ahead.

But, on 3 September,...

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