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App-based ticketing meltdown highlights smartcard benefits

Roger Sexton Nottingham NG1
28 September 2018
 

Your front page article reporting widespread technical difficulties with smartphone ticket apps should be compulsory reading for everyone involved in any way with public transport (‘Technical breakdown hits ticketing apps’ LTT 14 Sep).

There is an attitude in some parts of the bus industry that ‘smartcards are obsolete – everyone can pay by app!’ 

This approach is out of touch with reality. Smartphone ticket apps are often difficult to use and, as your report...

+43% more

 

 
 
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