Councillors in Essex have ordered an investigation into the merits of bus franchising.
A motion passed by the full council said changes to bus services, particularly in rural areas, were making it harder for residents to travel, and exacerbating congestion.
“At the same time there is a lack of accountability towards residents and councillors when it comes to bus companies,” it added. “Customers and councillors currently have no say on which routes bus companies maintain,...
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