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Passenger satisfaction levels soar on Manchester’s busway

BUSES

Andrew Forster
25 November 2016
Vantage: some passenger satisfaction ratings are over 20% higher than the services it replaced
Vantage: some passenger satisfaction ratings are over 20% higher than the services it replaced

 

Greater Manchester’s busway is proving popular with the public, with growing patronage and “exceptional” levels of customer satisfaction, councillors have heard. 

About 47,000 passengers a week now use the Leigh/Atherton-Manchester busway, which was opened by Transport for Greater Manchester (TfGM) in April. 

TfGM says services in the morning peak are often full by the time they reach the end of the 4.5-mile guideway section at Ellenbrook. Buses then continue into...

+86% more

 

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