The DfT has improved the management of rail passenger franchises since the collapse of the InterCity West Coast (ICWC) franchise competition in 2012, but much work remains to be done, according to a new report by the National Audit Office. writes John W E Helm.
The discovery of errors in the procurement process brought about termination of the ICWC franchise, provisionally awarded to FirstGroup in October 2012. A number of inquiries followed – in which the whole franchising process...
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