The DfT has instructed local authorities and bus operators not to ask concessionary passholders to make donations to bus services.
“It has been brought to our attention that concessionary passengers are being asked to make a voluntary contribution towards their fare, rather than showing their [concessionary] pass to allow carriage for free,” reads the DfT circular. “We understand that on some routes passengers are being told that the bus route is under threat of withdrawal...
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