National Express East Anglia is taking measures to improve the ticket office at London Liverpool Street station and enhance the environment for customers, as part of a £250,000 investment programme.
Work has begun on new open-style ticket counters complete with displays, making it easier for customers to see which desk to use. They feature adjustable height-counter for those using wheelchairs or disability scooters; hearing induction loops at every ticket desk; and a new lighting...
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