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Motorway service operators sign accessibility pledge

Transport Focus leads initiative that will see future services co-designed with disabled people

Mark Moran
16 October 2025

 

Motorway service area operators have a pledged to improve the accessibility of their sites. 

The pledge created by independent transport watchdog Transport Focus commits Moto, Roadchef, Welcome Break, Extra and Getlink Customs Services to do more to support disabled drivers. 

The MSA operators have agreed to consult and co-design with disabled users prior to the build of every new motorway service area or site refurbishment. 

The initiative comes after around two-thirds of...

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