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Making EV chargepoints accessible

Government works with Motability and BSI on drafting chargepoint standards

Mark Moran
13 July 2021
Motability has been calling for more accessible EV charging


A disability charity will advise the government on accessibility standards for electric vehicle charging networks.

The project will develop consistent standards to enable drivers to easily identify which chargepoints are suitable for their needs. This could range from adequate space between bollards, charging units being of a height suitable for wheelchair users, size of the parking bay and the kerb height.

Motability, working with the Department for Transport (DfT), has commissioned the British Standards Institution (BSI) to develop accessibility standards for EV chargepoints.

The standards will provide industry with guidance and drivers with a new clear definition of ‘fully accessible’, ‘partially accessible’ and ‘not accessible’ public EV chargepoints.

The DfT will provide industry with guidance on how to make individual chargepoints more accessible by summer 2022

Transport minister Rachel Maclean said: “With sales of EVs increasing and the government’s net zero ambitions accelerating, I want to make it as easy as possible for EV drivers to charge up their vehicles at public chargepoints right across the UK, regardless of their mobility. We are taking action to provide accessibility guidance to both operators and drivers to make sure that the transition to zero-emission driving will benefit everyone in society as we build
back better.”

Minister for disabled people Justin Tomlinson said: “As electric vehicles become more popular it is imperative that disabled people have the same opportunities to access them as everyone else. The new accessibility standards for chargepoints will help make this a reality.”

The Office for Zero Emission Vehicles (OZEV) will join Motability and BSI in working with industry stakeholders including EV chargepoint operators, disability charities and innovators to ensure that the consumer can find the right chargepoints for their needs.

Barry Le Grys MBE, chief executive officer at Motability, said: “There is a risk that disabled people are left behind as the UK’s transition to electric vehicles approaches and Motability wants to ensure that this does not happen. We welcome the interest from government in our research on electric vehicle charging and accessibility and we are excited about our partnership with the Office for Zero Emissions Vehicles to further this work. We look forward to working together to create world-leading accessibility standards and to support the UK’s commitment to achieving zero emissions. Motability looks forward to a future where electric vehicle charging is inclusive for all.”

Motability is also working with Designability, a charity that creates products to enable disabled people to live with greater independence, to engage with disabled drivers and identify their requirements for accessible charging.

Catharine Brown chief executive at Designability said: “Accessible electric vehicle charging is an exciting area of innovation for government, industry and the charity sector. Designability welcomes this important drive towards standards that will make sure the needs of disabled people are taken into account as this new technology becomes mainstream.

“We are delighted to be working with Motability to create cutting-edge design solutions. Our expertise in working with disabled people makes us perfectly placed to find solutions to these everyday challenges – which will only increase as more people want to drive electric cars.”

To date over 1,000 disabled drivers have volunteered to give feedback to Motability and Designability on how we can make electric vehicle charging accessible for all.

Matthew Campbell-Hill, a former Team GB wheelchair athlete and member of the Electric Vehicle Association (EVA) England, said: “As an EV owner and motor vehicle enthusiast who knows how transformative inclusive infrastructure can be, I’m excited to learn of this cross-sector partnership between charity and government. I’ve experienced first-hand just how challenging it can be to use a chargepoint that hasn’t been built with disabled people in mind, and this work will ensure electric vehicle charging is accessible for all. I can’t wait to see innovation and change in this space.”

To ensure all interested stakeholders have the opportunity to come together and inform the standards, Motability will be holding a series of workshops on accessibility and electric vehicle charging in August.

If you are a charity working with disabled people or people with long-term health conditions and would like to know more about participating, contact:

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