Alpha Parking and City & Guilds launch customer service training

Many parking providers now recognise the importance of engaging with motorists as customers. Interactions take place in person, over the phone, online and via letters. Each such encounter provides an opportunity to create a positive impression, to resolve problems and generate future business.

There are a range of customer service courses on the market, but now one has been developed specifically for the parking sector by training provider Alpha Parking working in partnership with City &...

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