Integrated ticketing plays an important role in improving passenger experience and supporting the delivery of a successful franchise or enhanced partnership says the DfT guidance, but it warns Transport Authorities not to try to set up their own schemes but adopt a project being developed with its support in the West Midlands.
A good way to achieve integration is by implementing a contactless, pay-as-you-go ticketing system with fare capping DfT says. “To support LTAs in delivering this,...
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