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‘Payment anxiety’ could hamper EV transition

Paythru survey reveals impact of overly complicated EV charging experience

Mark Moran
16 July 2024
Source: Overcoming Payment Anxiety in EV Charging

 

Electric vehicle drivers face many issues when it comes to booking and paying for chargers, according to a survey by payment specialist Paythru.

The survey of 200 EV drivers found many frustrations, which will need to be addressed to support faster EV uptake. The findings include:

87% of EV drivers use multiple payment options at different chargepoints, despite a preference for universal solutions

87% have had to download a brand new app in order to pay

61% have left the chargepoint because of...

+87% more

 

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