Traffic and parking managers are in the front line of creating safe and accessible towns and cities as the UK begins its recovery from the social, health and economic impacts of the coronavirus emergency. More than ever, there is a need and desire to share knowledge and experience.

The Landor LINKS LIVE team is proud to present the expert-led Traffic + Parking Webinar Series.

Digital Services & Touchless Transactions

Developing responsive services for a changing economy

Parking permits enable residents, local businesses, delivery companies, medical staff and disabled people to make use of the kerbside and car parks by qualifying for specific concessions.

Local authorities across the UK are increasingly switching from the use of traditional paper-based parking permits to digital systems. These systems offer parking operations a flexible, cost-effective, customer-focussed and environmentally-friendly way to meet the parking requirements of their communities.

The session will address issues such as:

• How digital services help deliver open government
• Developing a digital approach that works for your town
• The business case for going digital
• Tailoring permit types to the needs of different user groups
• Creating a user-friendly application and renewal process
• Ensuring that no one is socially excluded
• Marketing and promoting digital schemes
• Managing and enforcing digital permit schemes
• Lessons learned from managing NHS and keyworker permit schemes during the pandemic.

Panellists include:

• Richard Walker, Parking Partnership Group Manager, North Essex Parking Partnership

• Andrew Dunn, Team Manager Parking, Bath & North East Somerset Council

• Rob Shoebridge, Civil Enforcement & Parking Services Team Manager, Derby City Council

• Paul Moorby OBE, Chief Executive, Chipside (chair)

The session will feature contributions from local authority parking teams from across the UK.

This webinar is in partnership with MiPermit and Chipside.

Secure your place