Debt recovery business apologises for erroneous visit fees

Marston Recovery launches overcharge refund scheme

A debt recovery company that incorrectly applied multiple visit fees for the collection of unpaid road traffic and parking penalties is sending refunds to affected people.

Marston Holdings is a major player in the collection of public sector debt, working on behalf of local authorities and public bodies such as Transport for London (TfL), National Highways and HM Courts & Tribunals Service (HMCTS). The overcharges occurred when the group’s civil enforcement agency, Marston Recovery,...

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