Customers at the heart of our job says Lea

As Transdev’s UK marketing manager, Colin Lea is tasked with encouraging innovation and improving services for the group’s passengers. Andrew Garnett spoke to him

‘I love the fact that no day is ever the same’

‘I love the fact that no day is ever the same’

Colin Lea’s first experience of the public transport industry came with his appointment to Nottingham City Council where he was principal communications officer working on the NET light rail scheme.

In 2003 he moved to the operating company of NET, Nottingham Tram Consortium, of which French-owned group Transdev is a joint partner, as marketing manager before rising to become commercial manager. Here he was involved in the launch of the tram system, designed the fare...