Welcome to the new edition of Parking Review’s Essential Guide to Parking Payment Systems, a guide to the latest technologies for managing both kerbside and off-street parking. One thing is clear from reading this year’s articles, whether they are physical terminals or virtual phone-based solutions, parking systems are becoming smarter.
Phone parking, online, card-reading technologies and the spread of ANPR mean parking operators are able to offer cashless, ticketless experience. These technologies also make it easier to engage with, identify and remember drivers, enhancing the operator’s understanding of who is parking, where they are parking and when they are parking. This is leading to more refined parking offers and controls, and the potential for much better customer service
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