Streets ahead in the City

The City of London’s Kay English tells Deniz Huseyin why it makes perfect sense to combine the management of parking and street works services

Kay English

Kay English

Kay English says her parking career began in a job with an “unfortunate acronym”. She was a ‘business unit manager’ at Westminster City Council, so one could stay she started at the bottom [Think about it — ed]. Back then, in 1997, the lexicon and regulations of the parking world were an enigma to her. “I didn’t know the difference between a PCN and an NtO,” she says — for the uninitiated they stand for ‘penalty charge notice’...

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