It’s worth taking a close look at data

Making better use of databases and intelligence from civil enforcement officers will improve debt recovery rates, believes Alan Wood

Alan Wood

Alan Wood

In these times of austerity local authorities are trying to boost income levels while driving down the number of complaints they receive. This is a commendable objective, but it could be a risky strategy.

In recent years the civil enforcement sector has striven to improve how it interacts with the debtors. But if bailiff firms come under greater pressure to deliver more from warrants this could inadvertently drive the sector backwards.So, scare-mongering aside, how do we increase income without...

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