Monthly journal Parking Review has been the definitive source of news and intelligence on the UK and international public and private parking sectors since 1989.

Unity5 reports positive performance

Mark Moran
06 September 2024
 

Unity5 reports that it has achieved positive service performance statistics during the first quarter of the year.

The company develops systems and services for parking enforcement and management. Cloud-native products such as Zatpark are used by both public and private sector parking providers.

The company analyses its performance using the Zendesk system. The data for Q1 2024 revealed:

97.2% client satisfaction score

Average time to first response with customers was 22 minutes, with 50% of...

+70% more

 

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