Worcester City Council is terminator Flowbird, provider of the payment machines in its 14 car parks.
The decision was taken by the council’s policy and resources committee following a review of arrangements, including two major issues at Flowbird payment machines in Worcester car parks.
In September 2021 there was a delay of up to 49 days in customers’ payments by card being taken, while a year later in September 2022 numerous customers were charged multiple times for parking.
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