Connecting with the contactless consumer

NMI’s Peter Alcock looks at innovative parking payment technologies that will encourage drivers to switch to cashless

Social distancing measures introduced during the pandemic have seen a growing number of consumers making payments from their cards and made them wary of cash and using PIN pads. There are a number of ways in which parking operators can meet this demand for safe, seamless payments among drivers.

Convenience-seeking consumers tend to follow the path of least resistance. From dawn to dusk, when shopping they use self-checkouts, they buy things online, use mobile banking apps and keep...

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