Lambeth extends APCOA Parking contract

APCOA Parking team members have been supporting Lambeth`s response to COVID-19

APCOA Parking team members have been supporting Lambeth`s response to COVID-19

The London Borough of Lambeth has extended APCOA Parking’s contract for a further four-year period. APCOA has provided parking enforcement services for the south London council over the past four years. Its contract will now run until 2024.

During 2019 APCOA expanded the service it provides to encompass environmental enforcement. It has partnered with Lambeth on initiatives to help improve the local environment, such as tackling idling vehicles and Blue Badge misuse.

Over the past year, the pandemic has seen the company provide the council with a range of additional support, including activities such as:

• patrolling town centres and markets advising on social distancing
• delivering personal protective equipment (PPE) to care homes, businesses, and clinics
• working at cemeteries, recycling centres and COVID testing sites
• aiding food banks and preparing food packages
• delivering residents’ permits and vouchers to local people who could not leave their homes or premises
• working with the council’s parks team, advising the public and enforcing social distancing requirements
• delivering office equipment to Lambeth council staff to support them working from home.

Neil Fenton, Lambeth’s assistant director parking, street management and commercial neighbourhoods, said: “The support provided by APCOA this year in particular has been phenomenal, but they have also helped to make a significant improvement to the performance of parking and environmental services as a whole over the past four years.

“The team is versatile and supported by high quality management who are continually looking for new ways to evolve their service offering. Lambeth looks forward to working in partnership with APCOA for another four years, to explore new initiatives and to continue to provide a gold standard service to residents and visitors to the borough.”

An APCOA spokesperson said: “Receiving such a long contract extension from Lambeth Council is recognition of the effort that APCOA puts in to delivering outstanding levels of expertise and customer service. with the COVID-19 pandemic providing all local authorities with so many unforeseen challenges, APCOA is proud that the response from all our colleagues working for Lambeth was flexible, positive and proactive. They supported the council to deliver a very wide range of services outside their normal working roles.”