Manchester rolls out Flowbird over 240 P&D terminals

Manchester Town Hall

Manchester Town Hall

Manchester City Council is upgrading its on-street parking terminal estate. The council has installed 242 Flowbird Strada Transfer terminals in city centre and suburban locations. They replace older machines that had come to the end of their useful working lives.

The solar-powered terminals include coin, debit, credit card and contactless payment options.

The terminals have been incorporated into a bureau support service provided by a dedicated team from Flowbird. The team is remotely managing the terminal estate on behalf of the council, providing officers with financial, operational and statistical reports at agreed intervals.

The Flowbird team monitors terminal uptime, alerting engineers promptly to any maintenance requirements, including the supply and replenishment of ticket supplies, the replacement of batteries when necessary and all routine servicing.

“The decision to expand payment options to include contactless will enhance the customer experience, because as we know more and more people are choosing this payment method for its convenience,” said Kenny Scouller, senior sales manager at Flowbird.

“At a strategic level, our total estate management support for Manchester provides officers with access to parking performance data that can also be used to inform wider mobility plans developed by the council in support of economic policies for this world-renowned city.”