Airport parking retailer ParkVia is to add voice booking to its e-commerce platform during 2020. This will enable customers to use devices such as Amazon Alexa or Google Assistant to book parking by voice.
The company cites a recent study by eMarketer that found 40% of smart speaker users will regularly make purchases via voice by 2021.
“As consumers become more sophisticated with the online shopping experience and demand more from the buying process, creating an additional booking stream...+67% more
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