Monthly journal Parking Review has been the definitive source of news and intelligence on the UK and international public and private parking sectors since 1989.

Local Government Ombudsman finds council and contractor at fault in case of ‘Mrs X’

Cherwell and APCOA criticised for handling of faulty pay machine case

16 October 2019

 

Cherwell District Council and its parking contractor have both been found at fault by the Local Government and Social Care Ombudsman for the way in which they handled the case of a woman who could not pay for parking at an out-of-order terminal.

The ombudsman upheld a complaint by the woman, referred to as ‘Mrs X’, and found fault causing injustice. The ombudsman also said others may have been denied their rights to challenge tickets through the courts. The judgment stated:...

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Team Leader (Infrastructure & Local Plan Implementation)
Bradford Council
Bradford
£42,683 pa - £45,591
Team Leader (Infrastructure & Local Plan Implementation)
Bradford Council
Bradford
£42,683 pa - £45,591
Team Leader (Infrastructure & Local Plan Implementation)
Bradford Council
Bradford
£42,683 pa - £45,591
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