Serco launches ‘Respect and Protect’ campaign

Gavin Moore, Brent’s head of parking and street lighting, with team members at the campaign launch

Gavin Moore, Brent’s head of parking and street lighting, with team members at the campaign launch

Public sector outsourcing contractor Serco has launched a zero tolerance policy towards any violence, aggression and abuse directed against staff delivering front line local services.

The ‘Respect and Protect’ campaign aims to reduce the increasing number of employees on Serco’s Environmental Services contract being subjected to assaults, threats, abusive and insulting behaviour by members of the public.

Serco’s employees deliver a range of front line local services...

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