Barbour Logic parking correspondence systems now used by half of London boroughs

Jason Barbour and Fiona Deans

Jason Barbour and Fiona Deans

The London Borough of Lambeth has adopted Barbour Logic’s correspondence technologies to create letters replying to drivers who have contacted the authority about penalty charge notices (PCNs) that they have received. 

Response Master uses decision-making software to create letters in Plain English. The system takes account of PCN regulations, the council’s specific policies and a range of questions and explanations raised by motorists. 

Lambeth is the latest London...

Subscribe today to read this article in full...

Benefits of subscribing to Parking Review Subscription + TransportXtra & TransportXtra.com

• 12 issues a year
• Essential reading for public and private sector parking professionals in the UK and beyond
• Hear it first, covering latest developments within Parking
• Written by leading experts. Independent, incisive comment and analysis on the parking scene
• Additional publications throughout the year covering
• Includes full online access to TransportXtra.com and searchable archive

Magazine + Online

Pay Monthly

£0.00

Fixed Term

1 Magazine every month,1 user £100.00 2 magazine every month, 2 digital users £220.00 5 magazine every month, 5 digital users £500.00 Montly: 1 Magazine every month, 1 user £12.00

 

Online Only

Pay Monthly

£16.25

Price shown ex VAT. Monthly subscription amount charged monthly to registered card.

Fixed Term

1 Year Subscription £130.00 30 Day Subscription £30.00 90 Day Subscription £60.00

Invoice option available on fixed-term subscription. Subscriptions begin from receipt of payment.