The British Parking Association (BPA) has terminated parking operator ANPR Ltd’s membership of the Approved Operator Scheme (AOS). Following complaints by motorists, the BPA imposed 16 ‘sanction points’ on the company after investigations revealed multiple breaches of the AOS Code of Practice.
The BPA said the breaches included failing to follow agreed procedures in handling motorist appeals and failing to meet BPA customer service requirements. If an operator receives 12 or...
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