Monthly journal Parking Review has been the definitive source of news and intelligence on the UK and international public and private parking sectors since 1989.

A good manager must be a people person

Parking managers must maintain a complex mix of relationships

James Gouge
31 January 2015
Parking managers and their relationships (click on image to see full infographic)
Parking managers and their relationships (click on image to see full infographic)

 

Relationship management is one of the fundamental aspects of a parking manager’s role. Their role requires them to deal with a diverse range of people, including customers, the public, clients and landowners, as well as their own staff. Being able to successfully manage engagement across this spectrum is one of the most challenging aspects of this position. Parking managers who can engage and communicate clearly with each of the groups they deal with are ultimately those that go on to...

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