Parking patrol staff are increasingly acting as multi-functional community ambassadors, providing the public with directions, public transport times, according to the latest annual survey of front line carried out by contractor NSL. The contractor, which works for 18 local authorities across the UK, fields civil enforcement officers (CEOs) in cities such as London, Manchester and Nottingham as well as many boroughs. It also provides parking attendants (PAs) in Scotland and the traffic...
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