Mirsad’s renaissance

Mirsad Bakalovic talks about taking charge of Croydon’s parking services department in the wake of the council’s ill-fated bid to outsource the service

At the start of 2008 the London Borough of Croydon was left reeling when a major on-street parking partnership collapsed on the eve of signing the contract. In the wake of the debacle, the council brought in a new parking manager, Mirsad Bakalovic, from the London Borough of Hackney. Here he talks about how he set about developing a new vision for the council’s parking services.

Parking Review: It has been over a year since you joined the London Borough of Croydon after the failed...

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