Revamped bus passenger survey launched by Transport Focus

08 February 2023
 

User representative body Transport Focus has launched a new survey called Your Bus Journey. It will explore satisfaction levels among bus users in 35 areas of England and six regional transport partnerships in Scotland.

The exercise builds upon over a decade of the previous Bus Passenger Survey. Transport Focus says that it has worked with the industry to find “new and innovative ways to capture and report upon what bus passengers want from their journeys.”

The survey will focus on...

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