Hospital parking needs sensitive treatment

Parking at hospitals is not a black & white issue, so systems and processes need to be flexible, says Joanne Brimblecombe

The issue of parking within hospitals evokes strong emotions and seems to be constantly in the news. Finding a balance between meeting the cost of delivering a service with providing a customer experience that is sensitive to the environment is not an easy task. When faced with having to upgrade its ageing pay & display systems, Torbay Hospital decided not to go down the camera enforcement route and, instead, opted to implement a new parking regime that uses a mix of barrier and pay &...

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